“No queues, by appointment only”

I am happy to see this in Philippine Health Agenda – 2016 to 2022 (or Duterte Health Agenda  – 2016-2022).

“No queues, by appointment only”

Duterte Health Agenda v 7-14-16_appointment

phil_health_agenda_poor_quality_long_waiting_time_roj_16oct6

My advocacy also since February 2015.

See:

https://sites.google.com/site/rojosonmedicalclinic/consultation-with-appointment-time

https://sites.google.com/site/rojosonmedicalclinic/booked-appointment-performance—september-2016

October 2016 Resolution:

I can now reduce the target to no waiting time for more than 60 minutes from booked appointment time starting October 2016 (from the 75-minutes target in May to September 2016).

From July 2016 to September 2016, the longest waiting times were down to 52, 49, and 40 minutes respectively.  The overall means were 7, 10 and 10 minutes respectively.

It used to be no waiting time for more than 90 minutes from booked appointment when I started in February 2016. I reduced it to 75 minutes in May, 2016.  Now, it will be 60 minutes starting October 2016.

ROJ@16aug19; 16oct6

Advertisements
This entry was posted in Clinic Consultation by Appointment. Bookmark the permalink.

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s